7/17/25
7/17/25 Thoughts... I find it really fascinating that people will not read simple signs when they are looking to park a car. Then will have the audacity to complain that we didn't do enough to tell them the rules. I will never understand how it is instantly our fault because a driver made a mistake. But I think the thing that really gets me is that when we try to explain our rules, policies, and procedures to them they instantly take offence and that it is now somehow an inconvenience to them that they now have to follow those rules to contest a citation. Like what is it about some people who think that just because they made a mistake that it is somehow a gross violation of their rights that in order to resolve that mistake there is a process they have to go through. I found the same to be true when I worked in the food service industry that if the mistake was the fault of the customer they would take it out on the staff and the business and try to turn it around on them. This re...